Refund Policy


  • At check-in you must present the credit card used to make this booking and a valid photo ID with the same name. Failure to do so may result in the hotel requesting additonal payment or your reservation not being honored. If you have submitted addtional documentation for a third party booking or paid via a different payment method, please disregard the note above.
  • All rooms are guaranteed on the day of arrival. In the case of a no-show, your room(s) will be relased and you will be subected to the terms and conditions of the Cancellation / No-Show policy specified at the time you made the booking as well as noted in the Confirmation Email.
  • The total price for this booking does not include mini-bar items, telephone usage, laundry service, etc. The hotel will bill directly.
  • In cases where Breakfast is uncluded with the room rate, please note that certain hotels may charge extra for children travelling with their parents. If applicable, the hotel will bill you directly. Upon arrival, if you have any questions, please verify with the hotel. 

Cancellation Policy:

  • Any cancellation received will incur a charge of 50% of the booking value.
  • Any cancellation received within 1 day prior to the arrival date will be charged for the entire stay.
  • If you fail to arrive or cancel the booking, no refund refund will be given.